The 5 steps of problem solving
- Identify the problem
- Brainstorm solutions
- Choose a solution
- Evaluate the solution
- Make a follow-up action plan
When you are problem solving together, take turns talking. Stay focused on the topic, rather than side-track the conversation by raising other issues or concerns. Try to hear the positive in what [p2p t=”partner:name” d=”your partner”] is saying. Try to understand one another’s point of view even if you don’t agree:
“I can understand why you’re angry that I asked my parents over for the weekend without talking to you first.”
Offer suggestions or examples rather than dictating what to do or trying to force [p2p t=”partner:name” d=”your partner”] to change.
Review your progress by discussing what worked well, what didn’t work, and what could change.